CASE STUDIES

Establishing a US distribution model for equine apparel company

THE CLIENT

Equine Apparel and Accessories Provider

Founded in 1993

Supplies to over 180 countries worldwide

THE CHALLENGE

  • Struggle to establish a cost-effective distribution network to service the US region
  • Transport bulk goods from China to US – traceability, efficiency, and customs & taxes
  • Be a global player
  • Inaccurate Inventory
  • Late Deliveries
  • Dissatisfied Customers

TITAN’S SOLUTION

N

Established a distribution centre in east coast US

N

Customized B2B bulk freight program from China

N

Inspection of goods inbound and outbound

N

Pick, Pack and Ship program

N

Order management system

N

Fulfilment and returns through network of national and regional US carriers

N

Development of agile system for outbound deliveries

RESULTS

  • 20% Reduction in Warehousing Costs due to a flexible and local workforce operating model
  • 98% Accurate Inventory Increase in Revenue
  • Over 20% increase in Revenue
  • A single point of contact for all warehousing and freight needs, instead of a contact for each service party.
  • 97% On Time Deliveries
  • Improved end customer service experience due to simplified supply chain
  • Returns management program

Ready to see how Titan can help your business?