Frequently Asked Questions
What services do you offer?
• Freight forwarding
• Warehousing and Distribution
• Diagnostic test kitting and fulfilment services
• CE Mark Certification
• Network Design
• Inventory management
• eCommerce (pick, pack & ship, returns processing, customs programs, etc.)
• Consultancy services
We work closely with our clients to apply simple solutions to complex supply chain issues that equip their businesses with the processes they need for future growth. Contact us today with your requirements and we will work with you to find the best solution for your business.
Who are you partnered with?
We are partnered with over 250 delivery partners around the globe. These include a range of providers to suit your business needs including postal, parcel, ocean, and air freight forwarders.
What does WMS mean?
A warehouse management system (WMS) is a software application designed to support and optimize warehouse functionality and distribution centre management.
Our WMS integrates with multiple systems providing you with an end-to-end management of your warehousing and fulfilment process from one dashboard. We provide a completely integrated TMS & WMS service solution from customer ERP through to POD. Learn more
What does TMS mean?
A Transport Management Software (TMS) is a logistics software that allows a business to manage plan, and optimize the physical movement of goods, both incoming and outgoing.
Our Multi-Carrier TMS allows you to interface data from multiple systems and consolidates all information into one view offering you flexibility, efficiency, and cost transparency at every step of the process. Learn more
How will I connect my system with yours?
Across all our products and technology, we use API integration to connect our systems. An API integration is the connection between two or more applications, via their APIs, that lets those systems exchange data. It keeps data in sync, enhances productivity, and drives revenue.
Do you have a returns management programme?
We offer cost effective and efficient returns options based on business requirements including recover and recycle services. Full track and trace are also provided on returns.
Can you help scale our operation to the EU or ROW?
We provide a fully managed programme to scale your business to the EU and ROW including establishing a central European warehouse and fulfilment base, integrated and flexible multi-carrier transport network of over 250+ delivery partners and a robust customs process. Go to our case studies for more information.
Do you support achieving CE Mark certification?
We have a developed a full programme to support businesses operating outside of the EU to achieve CE marking and the commercialisation of specimen collection kits.
Selling into the EU provides access to a market of nearly 750 million customers. Talk to one of our experts for more information.
What are your storage prices?
Our storage prices vary depending on the number of SKU’s and the type of storage space required. We offer dedicated and shared facility options. Contact us for more information.
Do you offer real-time analytics?
We provide Integrated and advanced real-time analytics across all our technology platforms (WMS, TMS, etc.) available in a single dashboard. View key insights, improve competencies, and react quickly. To learn more about our available technology, click here.
Do you handle VAT into and within Europe?
We offer a fully managed range of VAT services allowing you to concentrate on growing your sales in Europe. Our service includes VAT registration and the preparation and management of your VAT returns and payments as part of a robust customs process.
Can you provide a Brexit Readiness programme?
Our Brexit experts will work closely with you to provide a Brexit programme to suit your business needs. Range of services include establish EU Distribution network secured from any Brexit related disruptions, establish an Irish registered company, as well as develop and manage a robust customs process including tax planning, due diligence, and administrative requirements.